Last updated: September 29, 2026

Welcome to ANIMOVIBE. These Terms explain the conditions for using animovibe.com and purchasing our handmade products.

Please read these Terms before placing an order. Nothing in these Terms limits rights that cannot be excluded under applicable consumer law.

1. About Us

ANIMOVIBE is an independent studio operated by Wang Zhiliang, based in Baiyun District, Guangzhou, Guangdong, China.

Website: animovibe.com
Contact: support@animovibe.com
Business correspondence address: Shop 101, Self-built Building C, No. 3 Helong 2nd Heng Road, Baiyun District, Guangzhou, Guangdong, 510440, China. Email: support@animovibe.com.

References to “we,” “us,” and “our” mean the operator of ANIMOVIBE.

2. Our Handmade Products

Our products are handmade to order. We begin making each piece after receiving and confirming the customer’s order, rather than supplying it from ready-made stock.

Small differences in leather grain, stitching, and finish are part of handmade production. These differences do not excuse a defect, incorrect item, or material departure from the product description.

We aim to present product colors accurately, but lighting and screen settings can affect their appearance.

Unless expressly stated otherwise, watches shown in strap photographs are not included in the purchase.

3. Product Selection and Compatibility

Please check the product description, watch compatibility, connector size, and available sizing information before ordering.

You are responsible for providing accurate selections and measurements where requested. Contact us before placing an order if you need help choosing an option.

Apple Watch references identify compatibility only. ANIMOVIBE is an independent brand and is not affiliated with or endorsed by Apple Inc.

4. Symbolic Designs

The meanings associated with our eye designs are part of our creative storytelling.

References to protection, shelter, courage, or companionship express personal symbolism. They do not promise physical protection, health benefits, or any particular result.

5. Orders and Confirmation

After successful payment, our system sends an order acknowledgment. This acknowledgment confirms receipt of your order but is not our final acceptance.

We manually review and confirm orders within 24 hours, including weekends and holidays. The purchase contract is formed when we send our order acceptance.

If we cannot accept an order, we will notify you and refund any payment collected for it.

Please contact us promptly if you notice an error in your order information.

6. Prices and Payment

Prices and the applicable currency are displayed on our website. Available payment methods and any shipping charges are shown at checkout.

Payment providers may apply their own currency-conversion rates or fees.

If a significant pricing or listing error affects your order, we will contact you before proceeding. We will not charge an increased amount without your agreement.

7. Production and Dispatch

Orders are dispatched within 3 business days after our manual order confirmation.

For studio processing, business days mean Monday through Friday, excluding public holidays in China. The 24-hour order-confirmation schedule described above operates separately.

If an unexpected issue affects dispatch, we will contact you with an update. Any applicable cancellation or refund rights remain available.

8. Shipping and Import Charges

We offer free worldwide shipping on all orders. No shipping fee is added at checkout.

9. Cancellation Before Production

You may request cancellation before production begins by emailing support@animovibe.com with your order number.

If production has not started, we will cancel the order and arrange a refund. Please contact us promptly because production may begin shortly after confirmation.

Once production begins, we do not offer discretionary cancellation. This does not affect a cancellation right required by applicable law.

10. Change-of-Mind Returns

Because our products are made to order, we do not offer a voluntary change-of-mind return, exchange, or refund service after production begins.

However, made-to-order or handmade status does not automatically remove statutory cancellation rights. Where applicable law gives you a right to cancel or return a purchase, we will honor that right.

This restriction does not apply to faulty goods, incorrect goods, or products materially different from their description.

11. Quality Problems and Incorrect Items

If your product has a quality problem, arrives damaged, or is not the item ordered, email support@animovibe.com with your order number and a description of the issue. Relevant photographs can help us assess the claim.

Our standard process requires the item to be returned for inspection. We will provide return instructions and arrange or cover reasonable return shipping costs for faulty, damaged, or incorrectly supplied products.

Please contact us before sending the item so that we can provide the correct return address and shipping arrangements. This procedure does not remove a valid statutory claim.

Package the item securely and retain proof of shipment.

Natural leather variation and minor handmade differences are not necessarily defects. We will assess whether the item meets its description and applicable quality requirements.

12. Refund Processing

For a confirmed quality problem or incorrect item, we will issue the refund within 7 business days after receiving and inspecting the returned product. Inspection will be carried out promptly.

Refunds are issued to the original payment method where possible. Your bank or payment provider may take additional time to display the funds.

Any delivery costs or other amounts that must be refunded under applicable law will also be refunded. If the law requires an earlier refund or a different procedure, that requirement takes priority.

13. Product Care

Follow the Care Guide and check that the strap fastening and connectors are secure before wearing your watch.

Leather may be affected by water, perspiration, heat, and chemicals. Avoid swimming or showering with the strap. Stop using it if the fastening, connector, stitching, or hardware is damaged.

We do not guarantee that every material is suitable for every person. Customers with known sensitivities should contact us for available material information before purchasing.

Damage caused by misuse or unsuitable care is not automatically a manufacturing defect. This does not affect rights relating to a defect that was already present.

14. Website Use and Intellectual Property

Do not misuse the website, submit fraudulent information, interfere with its operation, or attempt unauthorized access.

Our original website content and branding are protected where applicable. Third-party materials remain the property of their respective owners.

Commercial reproduction of protected content requires permission unless otherwise permitted by law.

15. Liability and Disputes

We remain responsible for obligations imposed on us by the purchase contract and applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded or prevents you from exercising mandatory consumer rights.

If you have a complaint, contact support@animovibe.com. These Terms do not require you to waive access to a court, regulator, or remedy available under applicable law.

16. Updates and Contact

We may revise these Terms to reflect changes to our operations or legal obligations. Updated Terms will display a revised date and will not retrospectively remove rights attached to accepted orders.

For questions about these Terms or an order, contact:

ANIMOVIBE
Shop 101, Self-built Building C, No. 3 Helong 2nd Heng Road, Baiyun District, Guangzhou, Guangdong, 510440, China.
Email: support@animovibe.com