Last updated: September 29, 2026

This Privacy Policy explains how ANIMOVIBE handles personal information when you visit animovibe.com, place an order, create an account, or contact us.

1. Who We Are

ANIMOVIBE is operated by Wang Zhiliang, an independent studio based in Guangzhou, Guangdong, China.

Website: animovibe.com
Privacy contact: support@animovibe.com
Correspondence address: Shop 101, Self-built Building C, No. 3 Helong 2nd Heng Road, Baiyun District, Guangzhou, Guangdong, 510440, China.

We are responsible for the personal information we process in connection with our store, subject to the separate responsibilities of service providers such as payment processors and delivery providers.

2. Information You Provide

Depending on how you use our website, we may collect:

• Your name, email address, delivery address, billing address and telephone number.
• Products ordered, selected options, wrist measurements or instructions needed to prepare your order.
• Account information if you create an account.
• Messages and photographs submitted for customer support, return requests or product questions.
• Reviews you choose to publish.

Please do not send payment-card details, payment passwords or unnecessary sensitive information by email.

3. Payment Information

Payments are processed through the payment methods available at checkout. We use WooCommerce PayPal Payments for PayPal and card payments.

We receive transaction information needed to confirm payment, manage orders, issue refunds and handle disputes. This may include transaction identifiers, payment status and relevant payer details. We do not receive or store your full payment-card number.

PayPal processes payment information under its own Privacy Statement.

4. How We Use Information

We use personal information where needed to:

• Review, confirm and fulfil orders.
• Make and dispatch the selected products.
• Process payments, cancellations, returns and refunds.
• Provide tracking and necessary order communications.
• Respond to customer questions and support requests.
• Operate customer accounts and reviews.
• Protect the website and investigate suspected fraud or misuse.
• Maintain records required by applicable law.

Information required to complete an order must be provided for us to fulfil that order.

5. Website, Device and Technical Information

Our website and hosting services may process technical information needed to operate and protect the website. This can include IP address, browser type, device information, access times, pages visited and server requests.

Shopping-cart, account, preference and security functions may use cookies or similar technologies.

6. Analytics and Advertising Tools

We use Google Analytics to understand how visitors use our website and improve the store experience.

If Meta Pixel or TikTok Pixel is activated in the future, those tools may collect information about website activity for advertising measurement, audience building and advertising optimisation.

Where required by applicable law, optional analytics and advertising technologies should not operate until the required consent has been obtained. We will update this Privacy Policy if we enable additional analytics or advertising services.

7. Cookies and Your Choices

Cookies and similar technologies help the website operate, including shopping-cart, account, preference and security functions.

You can manage cookies through your browser settings. Restricting cookies may affect some store features, such as the cart, account access or checkout.

Where a cookie preference tool is available, you can use it to manage optional analytics or advertising cookies.

8. Service Providers and Disclosures

We may share relevant information with service providers that help operate the store, including:

• Hostinger, which provides website-hosting services.
• WooCommerce and WooCommerce PayPal Payments, which support store and payment functions.
• PayPal, which processes PayPal and card payments.
• Shipping and delivery providers, which need delivery details to fulfil orders.
• Email and technical-support providers used to operate customer service.
• Professional advisers, authorities or other parties where legally required.

We share only the information reasonably needed for the relevant service.

Hostinger’s Privacy Policy is available on its website.

9. International Processing

Our studio operates in China, and order or support information may be accessed there.

Hosting, payment, delivery and other service providers may process information in additional countries. We take reasonable steps to use service providers appropriate to the services they provide.

10. Data Retention

We retain order, account and support information only for as long as needed to provide our services, resolve disputes, meet legal recordkeeping requirements and protect the website.

Retention periods may vary depending on the type of information, whether an order, refund or dispute remains unresolved, and applicable tax, accounting or legal requirements.

11. Information Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

No website, storage system or transmission method can be guaranteed completely secure. Please protect your account credentials and contact us promptly if you suspect unauthorised access to your account or order information.

12. Your Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of or objection to certain processing of your personal information.

To make a privacy request, contact support@animovibe.com. We may request information reasonably needed to verify your identity before responding.

13. Children

Our store is intended for a general audience and is not directed to children. Contact us if you believe a child has provided personal information without legally required authorisation.

14. External Websites

Our website may link to external websites, including payment services and social-media platforms. Those websites operate under their own privacy policies. Please review their policies when using their services.

15. Changes to This Policy

We may update this Privacy Policy when our practices, services or legal obligations change. The latest version will be published on this page with an updated “Last updated” date.

16. Contact Us

For privacy questions or requests, contact:

ANIMOVIBE
Shop 101, Self-built Building C, No. 3 Helong 2nd Heng Road, Baiyun District, Guangzhou, Guangdong, 510440, China.
Email: support@animovibe.com